Digital and Technology
actors directory
Description
**Key Responsibilities:**
* Provide end-to-end operational support, administration, and maintenance for Apigee and SOA/ESB components.
* Perform health checks, monitor KPIs, and ensure SLA compliance for service requests.
* Troubleshoot and resolve L1–L3 incidents, alarms, and platform alerts to minimize MTTR.
* Maintain and improve O&M procedures, including MOP handling and post-production validation.
* Analyze traffic patterns, recommend optimizations, and implement automated health checks with real-time alerts.
* Coordinate with suppliers for fault escalation and review RCA/MOP reports.
* Mentor local engineers and ensure quality knowledge transfer.
* Deliver performance reports and technical recommendations to support business objectives.
**Requirements:**
* Proven experience in ESB/SOA and Apigee administration within telecom environments.
* Strong troubleshooting, automation, and performance analysis skills.
* Familiarity with high-availability API management and integration best practices.
* Provide end-to-end operational support, administration, and maintenance for Apigee and SOA/ESB components.
* Perform health checks, monitor KPIs, and ensure SLA compliance for service requests.
* Troubleshoot and resolve L1–L3 incidents, alarms, and platform alerts to minimize MTTR.
* Maintain and improve O&M procedures, including MOP handling and post-production validation.
* Analyze traffic patterns, recommend optimizations, and implement automated health checks with real-time alerts.
* Coordinate with suppliers for fault escalation and review RCA/MOP reports.
* Mentor local engineers and ensure quality knowledge transfer.
* Deliver performance reports and technical recommendations to support business objectives.
**Requirements:**
* Proven experience in ESB/SOA and Apigee administration within telecom environments.
* Strong troubleshooting, automation, and performance analysis skills.
* Familiarity with high-availability API management and integration best practices.
- Categories: Informatique & Technologies
- Years of experience: Confirmé
- Region: ALGER / ALGERIA
- Published on: 13-08-2025 à 14:31:46
