Passenger Service Agent

📢 We're Hiring: Passenger Service Agent – CZL Station

Are you passionate about customer service and ready to start your career in the aviation industry?

Join Swissport Algeria as a Passenger Service Agent at Constantine Station (CZL) and become the face of our operations by delivering a safe, efficient, and exceptional travel experience to our passengers.

✈️ Key Responsibilities

• Welcome and assist passengers throughout their airport journey.

• Perform check-in, boarding, and arrival services in accordance with airline procedures.

• Verify travel documents and ensure compliance with airline and regulatory requirements.

• Assist passengers with special needs and handle customer inquiries professionally.

• Coordinate with operational teams to ensure smooth and on-time flight operations.

• Deliver outstanding customer service while maintaining the highest safety and security standards.

🎯 Profile

• Bachelor's degree or equivalent.

• Excellent communication and customer service skills.

• Strong interpersonal skills with a customer-focused mindset.

• Ability to work under pressure in a fast-paced environment.

• Team player with a proactive attitude and strong problem-solving skills.

• Proficiency in Microsoft Office.

• Fluency in English, French, and Arabic is mandatory.

• Willingness to work shifts, including weekends and public holidays.

💼 Why Join Swissport?

• Join the world's leading provider of airport ground services.

• Work in a dynamic, multicultural, and international environment.

• Benefit from comprehensive training and opportunities for career growth.

📩 Ready to take off with us? Apply now via the link below.